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Software based solutions with clear advantages
Software based solutions for messaging, conferencing and mobility offer clear advantages:
openUC includes complete solutions for Unified Messaging (UM), Conferencing, Instant Messaging & Presence, and Mobility. These solutions can be deployed standalone, adding value to an existing (IP) PBX deployment and facilitating a step-by-step migration from an old system to an all software based communications infrastructure.
Moving to openUC messaging and conferencing applications is easy and low risk. Integration and interoperability with the existing PBX system is either via a typical TDM connection or over IP (SIP). The users continue to use their existing phone and phone service, but immediately notice a host of new features. For the administrator the cost of running the messaging and conferencing infrastructure goes down and administration becomes that much easier.
openUC includes all messaging and conferencing solutions in its base price for every user on the system. No longer do you have to worry about how many ports for which service you need or can afford. It is all included.
Flexible Unified Messaging
openUC Unified Messaging offers everything you would expect from a modern software based messaging solution. It fully replaces an existing legacy voicemail solution and it adds significant new features to integrate voicemail with email. openUC Unified Messaging is is built as a SOA architecture with open Web Services interfaces, and therefore allows easy integration into business processes and other applications and it scales to accommodate even large populations of users. The result is an easy to use but powerful messaging experience for both office workers and mobile users.
Enterprise IM and Presence
For openUC Instant Messaging & Presence is not an afterthought or add-on. openUC comes with a very feature complete, highly scalable, powerful and user friendly Instant Messaging & Presence server based on the XMPP (Jabber) protocol. It is highly interoperable, and known to scale to thousands and tens of thousands of users. It offers group chat, IM federation, message archiving, avatars, user profiles, and much more. It supports a wide variety of standard XMPP clients both on the desktop and on mobile devices.
Conferencing
Finally a software based conferencing server that meets enterprise requirements for features and scale. The openUC conference server is fully HD-Audio capable offering an unprecedented audio quality for all participants. Per user personal conference bridges offer maximum flexibility and using in-house conferencing allows cutting cost. The conferencing experience is Web or IM controlled giving the moderator all the flexibility needed to manage a conference from the desktop or mobile device. Conversation escalations from group chat to a conference are easy at the push of a button.
Mobility
The mobile experience became an everyday necessity for most users. openUC includes a mobility solution that in many cases makes a separate Fixed Mobile Convergence (FMC) application unnecessary. It extends unified and instant messaging to smartphones, allows for single number reachability, corporate address book lookups and internal calls from the mobile device, as well as a host of other features that come in handy for the frequent traveler. In addition, smartphones can be used for in-house mobility.