openUC liberates organizations from vendor lock-in
| In today's fast changing world, the most important attribute of a mission critical system is choice. Having choice reduces risk and gives you options now and later on. With an open system it is easy to incorporate the latest productivity add-ons users desire without the wait typical for single vendor environments. Those who experienced vendor lock-in before know how difficult and costly this can be. Vertically integrated single vendor solutions are so yesterday. The future is open software. Get the openUC Feature List: |  |
Single Sign-On
Directory service and single sign-on (SSO) integration improves user experience and reduces administrative cost. openUC user management can be centralized into Active Directory or other LDAP based directory services, enabling secure user and credentials management across all applications.
Social Business
Portlets, gadgets, widgets, dashlets, toolbars and Web Services mashups extend the functionality of openUC into other applications, including enterprise portals, email & calendar clients, browsers, and an increasing number of applications supporting portlet and openSocial standards such as iGoogle, Atlassian Jira and Confluence, Liferay, Facebook, Jive SBS, Salesforce.com, Orkut, Netvibes and many more. openUC enables social business.
Resiliency & Redundancy
openUC is able to self-heal and recover from server outages without user impact. Like the IP network itself, a node failure does not affect in progress calls. Nodes of the openUC SIP session manager network load-share. Media traffic stays on the network and the Session Manager nodes do not become single points of failures or capacity bottle necks. Capacity increases linearly as nodes are added. Refer to our SSOA architecture whitepaper.
Security
Solid security capabilities at all levels of system administration and operation. openUC was designed with security in mind. Secure password management, call authentication, TLS based trunking and signaling, DoS prevention, and many other features were especially designed to secure and harden the openUC solution.
SSOA Architecture
openUC is developed using our open SIP Service Oriented ArchitectureTM (SSOA) that makes it the choice of enterprises worldwide for enterprise application integration. Using simple Web Services openUC allows integration of your existing applications; it communications enables your Web infrastructure; it automates internal processes, and it connects with your partners and supply chain.
Instant Messaging
Fully featured enterprise solution for Instant Messaging & Presence that is secure, interoperable and tightly integrated with the communications infrastructure. Based on standard XMPP (Jabber) it allows for federation and integration beyond the boundaries of your enterprise. Key features include message archiving for compliance, group chat, and fast and easy escalations from chat to call, group chat to conference.
Conferencing
Built-in software based conferencing at no extra cost. High-definition audio conferencing bridge with Web based user controls. Integrated with the Instant Messaging system for easy group chat escalation to conference and mobile conference management using your smartphone. Personal conference bridge improves productivity and user experience. In-house conferencing reduces cost.
Centralized Management
Single CD or virtual image based installation, fully automated. Web based centralized management for all aspects of system configuration, operations, backup & restore, software upgrade and troubleshooting. Automatic, Web based and centralized management of a fully distributed system. Device plug & play configuration, backup and firmware management. openUC is designed to achieve lowest possible OPEX as an IT application.
Business Process Integration
Simple Web Services based integration of communications capabilities into your business processes, workflows, tools and applications in the office and on the road. openUC includes all the BPI capabilities as part of the standard offering - no add-ons, and no extra licenses required.
Emergency Calling
Reliable and flexible emergency calling options with redundancy, combined with internal notification based on email and SMS. Alarms are sent out when an emergency number is dialed with the necessary information for emergency personnel to react quickly. Management of CLID information sent to the Public Safety Answering Point (PSAP), trunk failover, branch resiliency. We understand that emergency calls are important.
Branch Office Survivability
Branch office survivability without the need to deploy application logic outside your datacenter. Local gateways route emergency and other calls directly to the PSTN in case the datacenter service is unavailable. Automatic trunk failover routes call around network trouble spots.
(IP) PBX Replacement
openUC unites the telephony and IT groups in your organization providing a truly standards based, interoperable software application for all communications needs. Standard server hardware, phones & gateways from a variety of vendors, interoperable applications. openUC allows for smooth migration from an existing PBX environment to a software based system, thereby improving user experience and productivity and reducing cost.
Unified Messaging
Software based voicemail and messaging, integrated with email, offering high-definition audio, highly scalable, and with Web integration. Call diversion from legacy PBX system over SIP or TDM with proper handling of Message Waiting Indication (MWI) provides and ideal, cost effective and smart migration path. Capacity up to 10,000 mailboxes on a single server.
Mobility
Seamless integration of the mobile experience for single number reachability, internal dialing, mobile corporate phonebook access, and mobile instant messaging and presence replaces the TDM based Fixed Mobile Convergence (FMC) add-on solution. The user gets a fully featured mobile experience at no extra cost and based on a variety of standard clients available on iPhones, Android and other platforms.