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Michael Picher
On 01/30/14 10:54 AM
With the next release of openUC and sipXecs we'll be changing to a new release cycle and a new numbering scheme.   Feature releases will be limited to two per year, one in April and the other in October. After 2013's frenetic pace of updates that included new features this will be welcomed by many. We feel we're pretty close to where we need to be with respect to system features in the product so we'll slow down new feature introduction a bit and focus on refinement and  read more ...
Michael Picher
On 01/30/14 10:50 AM
Update 10 has been made available for openUC and sipXecs. This is a bug fix only release. openUC customers can see release notes here: openuc Release Notes  read more ...
Michael Picher
On 12/07/13 11:41 AM
'Blinky Lights', as I call them, are a challenge in large SIP systems.  These consist of BLF's (Busy Lamp Fields) and SLA's (Shared Line Appearances, also called BLA in other systems for Bridged Line Appearance).  Both are similar but different in openUC / sipXecs. A BLF shows when another user (line) is in use or DND.  For a user this is one of their speed dials with a subscribe to presence box checked.  A phone that has BLF's on it must subscribe to the other  read more ...
Michael Picher
On 11/22/13 11:30 AM
  The Fall Release for openUC (openUC 4.6 Update 9) is scheduled for release in the first two weeks of December. openUC 4.6 Update 9 will include some major new features: openUC Reach - General Availability openUC IVR openUC Unite Mobile openUC Regions openUC Licensing Services Reach (openUC only - Licensed Separately) The release of Reach represents the culmination of two years of development effort to bring eZuce’s own Contact Center product to  read more ...
Michael Picher
On 11/22/13 8:00 AM
Introduction While openUC 4.4 and earlier always had high availability what it had been missing was availability and scalability.  The release of openUC 4.6 realized a multi-year effort to improve the robustness and scalability of openUC’s clustering capabilities. openUC 4.6 ushered in the use of MongoDB to provide server to server synchronization duties instead of the XML RPC that was used in versions 4.4 and prior.  We were now able to scale beyond 5 servers to  read more ...